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Frequently Asked Questions

Choosing the right digital partner is an important decision, and we know you may have questions about how Dreaming Code works. Our FAQ section covers everything from how our platform operates to the industries we serve and the results we deliver. Explore the answers below to learn how we simplify technology, connect systems, and help businesses grow through modern digital experiences.

How can we help?


About Dreaming Code

What is Dreaming Code?

Dreaming Code is a full service website design/development and SaaS company that helps businesses simplify, integrate, and grow online. We build and manage websites, eCommerce platforms, and digital solutions that connect systems and automate processes.

Who does Dreaming Code serve?

We work with small and mid-sized businesses across industries including manufacturing, healthcare, retail, real estate, beauty, and education. Each solution is tailored to fit the needs of the client.

How is Dreaming Code different from other web design or eCommerce platforms?

Unlike agencies or DIY tools, Dreaming Code provides a single managed platform that includes hosting, customized design, integration, automation, and ongoing support - all under one partnership and one predictable monthly cost.

Platform & Features

What can I manage through the Dreaming Code platform?

You can manage products, pricing, content, user accounts, and marketing tools. The platform integrates directly with ERP, CRM, and payment systems to centralize business operations.

Is Dreaming Code ERP-agnostic?

Yes. Dreaming Code connects seamlessly with major ERP systems including Sage, NetSuite, SAP, Salesforce, and custom backends.

Does the platform support both B2B and B2C commerce?

Absolutely. Dreaming Code supports complex B2B workflows such as custom pricing, quotes, and distributor portals, as well as modern B2C storefronts optimized for mobile and SEO.

Can Dreaming Code host my existing site?

Yes. We provide secure, high-performance hosting that includes monitoring, backups, and ongoing maintenance.

Is the platform customizable?

Every Dreaming Code implementation is tailored to your brand, operations, and integration requirements. You get enterprise-level flexibility with the simplicity of a managed service.

Security & Compliance

Is Dreaming Code secure?

Yes. All hosting, data management, and transactions are secured using modern encryption and monitored 24/7.

Does Dreaming Code support HIPAA compliance for healthcare clients?

Yes. Our infrastructure and processes are HIPAA-conscious and built for healthcare professionals who handle patient data.

Do you handle updates and security patches?

Yes. All maintenance, updates, and patches are included in your managed service plan.

Getting Started

How do I schedule a demo?

Visit the "Schedule a Demo" page and complete the short form. Our team will contact you to arrange a personalized walkthrough of the platform.

What happens during the demo?

You'll see how Dreaming Code connects your website, systems, and data into one unified digital experience. We tailor the demo to your business type and goals.

What is the onboarding process like?

We begin with a discovery session, confirm integrations, and deliver your site or commerce platform through a guided, managed launch plan. Our process ensures your site goes live quickly and securely.

How long does it take to launch a new Dreaming Code site?

Most projects launch within a few weeks, depending on complexity and integrations.

Pricing & Support

How does pricing work?

Dreaming Code offers transparent, predictable monthly pricing based on your business needs and service level. There are no hidden fees or surprise costs.

Do I need to manage developers or plugins?

No. Dreaming Code manages everything for you - design, code, hosting, updates, and performance.

What kind of support do I receive?

You have access to our Radical Support team 24/7. We provide real human assistance whenever you need help.

Industry-Specific Questions

Manufacturing

How does Dreaming Code help manufacturers?

We simplify complex operations by connecting ERP systems, automating order workflows, and enabling private B2B customer portals.

Medical & Dental

How does Dreaming Code support medical and dental practices?

We help practices go digital with scheduling, intake forms, telemedicine tools, and HIPAA-conscious security.

Retail

How does Dreaming Code support retail businesses?

We connect your in-store and online operations so products, pricing, and inventory sync automatically across all channels.

Beauty & Salon

How does Dreaming Code support beauty and wellness brands?

We help salons and spas streamline booking, payments, and client engagement with automated reminders and marketing tools.

Real Estate

What can Dreaming Code do for real estate developers?

We create digital experiences that showcase properties, capture leads, and automate communications with buyers.

Education

How does Dreaming Code help schools and online learning platforms?

We enable online enrollment, payments, and integration with learning management systems to support both in-person and online education.


Dreaming Code Solutions FAQs


Cloud Commerce

What is Dreaming Code Cloud Commerce?

Cloud Commerce is our end-to-end eCommerce solution for B2B and B2C businesses. It connects your storefront, ERP, and customer data into one unified platform.

Can it handle both wholesale and retail sales?

Yes. Dreaming Code supports complex B2B workflows like custom price books and quotes, as well as modern B2C storefronts optimized for conversion.

Does it integrate with my existing systems?

Yes. Cloud Commerce is ERP-agnostic and integrates easily with Sage, NetSuite, SAP, Salesforce, and other business tools.

How long does it take to launch?

Most clients go live in a matter of weeks. Our managed model eliminates delays caused by multiple vendors or custom development.

Digital Experiences

What are Digital Experiences?

Digital Experiences are professional, mobile-first websites for businesses that do not sell online but still need a strong digital presence.

Who are they best suited for?

Professional services, healthcare practices, real estate firms, schools, and salons all benefit from a managed, modern web experience.

What makes Dreaming Code's approach unique?

We handle every step — design, hosting, updates, and performance — so your team never has to manage plugins, developers, or downtime.

Can I add scheduling or automation tools?

Yes. Our platform includes workflow automation, forms, chat tools, and integrations with CRMs or booking systems.

Integration Services

What are Integration Services?

Integration Services connect your website and internal systems such as ERP, CRM, or accounting software so data flows automatically.

Why is integration important?

When systems are disconnected, you lose time, accuracy, and visibility. Integration removes manual work and improves performance across your operations.

Which platforms can Dreaming Code integrate with?

We support Sage, Salesforce, NetSuite, QuickBooks, and many custom or industry-specific systems.

Do I need custom development for this?

No. Dreaming Code's integration layer connects systems quickly without the complexity or cost of custom code.

SEO, Social Media, and Content Marketing

Does Dreaming Code provide marketing services?

Yes. We offer SEO optimization, content strategy, and social media management to help drive traffic and generate leads.

Is SEO built into my site?

Every Dreaming Code site includes technical SEO best practices such as fast load times, optimized tags, and mobile performance.

Can you help manage my social media or blog?

Yes. Our team can manage ongoing content creation, scheduling, and engagement to help you grow your audience.

How do I measure marketing results?

The platform includes analytics dashboards that track visitors, leads, and conversions in real time.

Hosting and Security

Where is my website hosted?

Dreaming Code provides secure cloud hosting with superior uptime and performance across multiple regions.

Do you handle security monitoring?

Yes. We monitor your platform 24/7 and apply all updates, patches, and backups automatically.

Is my data safe?

Yes. We use encrypted storage, secure data transfer, and access controls to protect your information and customer data.

Do you support compliance standards?

Our infrastructure and processes align with industry standards and support HIPAA-conscious configurations for healthcare clients.

Automation and AI

What automation tools are included?

Dreaming Code automates workflows such as order processing, lead follow-up, scheduling, and notifications.

Can automation integrate with my CRM or ERP?

Yes. Automated workflows connect to your systems so updates happen instantly and accurately.

Do you use AI in the platform?

Yes. AI powers product recommendations, search, and engagement tools that personalize customer experiences.

How does this help my business?

Automation reduces manual work, saves time, and improves accuracy while AI helps you deliver smarter, more personalized customer interactions.

Radical Support

What does Radical Support mean?

It means real people, real time, and real help. Our team is available 24/7 to ensure your site performs at its best.

Do I need to manage updates or contact multiple vendors?

No. Dreaming Code manages everything - hosting, maintenance, and optimization - so you always have one point of contact.

Is support included in my plan?

Yes. All managed services include Radical Support as part of your monthly pricing.

What kind of response time can I expect?

Our clients typically receive responses within 30 minutes to 1 hour and resolution within one day for most issues, with proactive monitoring that prevents problems before they occur.